I have been living and working in Chicago for the last six years, so I’ve had my fair share of experiences with different companies throughout the city. This being said, my recent experience with Hertz was one of the best that I have ever had in Chicago.

Last month, I needed a rental car for a business day trip. Since I was going to be driving over three hundred miles and didn’t want to pay a fortune for gas, I asked Hertz if I could rent a Prius from them. Even though they said they didn’t keep any at my local location, they said they would try to get one there for me. To my pleasant surprise, when I showed up to get my rental, a Prius was there waiting for me!

To top things off, a few days after I had taken my day trip, I suddenly realized that I had left my camera in the Prius. I assumed that it was gone forever, but when I called Hertz, they actually had it safely stored in their lost and found!